Frequently Asked Questions…
We love hearing from new customers, but if you have a question, you may be able to find the answer quicker below…
SUPPLY ONLY
We offer a free supply only service direct to your home or site.
SUPPLIED & INSTALL
Based in Cottingham, we carry out installations across Hull & East Yorkshire
AFFORDABLE PRICES
We are that confident our prices are the most competitive in the area.
HONEST & FRIENDLY
No pushy pressure selling or hassling you. Honest right the way through the process.
Some of the most common Composite Door questions we get asked we have listed the answers for below…
We have tried to cover all bases with our questions and answers below. Please take a moment to have a look through some below, if your question is not here then please feel free to contact us and we will do our best to help as best we can…
I’ve designed my new door, how can I get a quote?
That’s good news! We recommend saving your door design as a PDF and sending this through to us on email using info@EcoTecDoors.co.uk We will then get in touch to arrange a survey and give you a quote.
I’ve recently had an Endurance Door fitted and want to purchase paint to match the door
There’s 18 different colours to choose from and you can view the full range here.
Can I have the inside and outside colour of the door different colours?
Our standard inside colour is white but you can choose to have the same colour inside and out or you can opt for one of the other colours in our range.
Where can I see a sample?
Ask your chosen installer to see a colour sample or hardware sample before purchasing so you can be sure you are happy with your choice before it goes into manufacturing.
Can I paint my new door?
We don’t recommend painting Endurance Doors, and you shouldn’t need to. Our doors feature a tough 3D Laminate skin to give the effect of woodgrain timber, meaning its pretty much maintenance free. You can find aftercare instructions here.
Please note if you choose to paint or spray your Endurance Door you will invalidate the warranty.
With which colours can I select a perfectly matching frame?
All except Duck Egg Blue, Turquoise Pastel and Pebble.
What is Secured by Design?
Secured By Design (SBD) is the UK Police flagship initiative supporting the principles of “designing out crime” through the use of effective crime prevention and security standards for a range of applications.
All Endurance Doors carry Secured By Design accreditation so you can be confident they are truly safe and secure.
What is a composite door?
Composite doors are often made up of a variety of materials to make them very strong and secure. Whilst some other composite doors may be made of PVC, insulating foam and glass reinforced plastic, Endurance Doors are made from a solid timber core to make them unbeatably strong.
How thick are Endurance Doors?
All Endurance Doors are 48mm thick, and they are made from 17 laminations of veneered lumber, to make them incredibly strong and secure.
Which glass options are triple glazed?
We have a range of beautiful triple glazed glass designs available to complement your chosen Endurance Door Design. The following glazing styles are triple glazed and can be viewed on our HomeView Door Designer tool:
- Fabian
- Clarence
- Comete
- Riviera
- Elegance
How do I get a brochure?
I need to use my guarantee – what are the next steps?
Please contact the company who installed your Endurance Door if you have any service issues. If you need to use the guarantee they will be able to coordinate this with us. Please do not get in touch with Endurance Doors before contacting the installation company.
How should I care for my new door?
Endurance Doors are designed to be virtually maintenance-free, but to keep your door looking great & operating correctly, please follow our aftercare advice which can be found here.
Do I need to consider letterplate height?
Some of our door styles don’t allow for letterplates in the centre due to glazing positioning. With some of these styles you can select a lower level letterplate. However, you may wish to consider your local postal workers and perhaps invest in a wall mounted letter box for your post so you can enjoy the door style of your choosing.
Where can I view pictures of the door installed?
You can view photos of our doors installed at our design inspiration page – https://endurancedoors.co.uk/design-inspiration/